Shipping Info & Cost


Expected Timings/ Processing Time

1. Design - Work will begin on your design once you have placed your order. You will receive your artwork within 4 - 6 days. In case you want to rush your order, you can rush you order at checkout. We will prioritise and deliver the design in 24 - 48 hours for approval.

2. Amendment - Once you have received your artwork, you then have time to review before we make any alterations.

3. Approval - Once you are happy with your design, final approved files will then be sent for production/printing. In case of digital option you will have it delivered on registered email.

4. Production Time - It takes 2 - 5 days in production.

5. Shipping Time - It's takes 5 - 10 days for shipment to be delivered. 

Important to Note:
We offer 'Rush My Order' at checkout. This shipping option speeds up your artwork creation, as we move your pet photo to the front of the queue for our artists team. It does not speed up the courier's shipping time.

Shipping Cost

We offer FREE SHIPPING WORLDWIDE 🌎 on all orders .
All of our products are printed & shipped globally from the UK, US, CA, AU and EU. We Ship Internationally. A tracking code with live updates will be sent upon dispatch.

Please Note

1. For order including Canvas/ Poster: Cannot be delivered to PO Box. Product will be shipped separately to ensure safe delivery. 
2. When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering JOYIE.CO and if you have any questions, please don't hesitate to contact us at